Delivery Overview

At Tahzeeb, we strive to ensure a smooth and timely delivery experience for all our customers. Please review our shipping and delivery policies below:

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Email

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Doorstep

1. Shipping Time:
Orders are processed within 2-3 business days. Delivery times may vary based on your location. Shipping Time usually takes 5 to 7 working days.

2. Shipping Charges:

  • Local Shipping: Standard shipping rates apply for orders within Johannesburg, South Africa.
  • Free Shipping: We offer free shipping on local orders over R999.

3. Order Tracking:
Once your order has been shipped, you will receive a confirmation email with order information. You can use this to monitor the status of your delivery.

4. Delivery Issues:
In case of any delays or issues with your shipment, please contact our customer support at info@tahzeeb.co.za or (+27)  63 520 1843 within 7 days of the expected delivery date.

5. Shipping Restrictions:
Please note, we do not ship to P.O. boxes or military addresses.

FAQs

What types of products does Tahzeeb offer?

Tahzeeb specializes in Eastern fashion, including Naqaabs, Hijabs, and Abayas, crafted with elegance and superior quality.

Do you deliver nationwide in South Africa?

Yes, we deliver across South Africa, ensuring prompt and reliable service.

What is your return policy?

We offer a 30-day return policy. Terms and conditions apply to ensure a smooth process.

How can I track my order?

Once your order is dispatched, we’ll send you a tracking number to monitor your delivery status.

What materials are used in Tahzeeb’s products?

Our products are crafted from premium, breathable fabrics designed for comfort, durability, and elegance.

How do I contact customer support?

You can reach us through email at info@tahzeeb.co.za or our contact number: (+27)  63 520 1843 on the website. Our support team is here to assist you.